Shipping Policy
Shipping Policy
Last Updated: 25 September 2026
At Shree Bherunath Jewellers, we take special care while packing and dispatching jewellery and other products. Due to the nature and value of jewellery products, additional verification may be required before dispatch.
1. Order Processing
After an order is successfully placed, our team may verify the order details before processing it.
Orders are generally processed after:
- Successful payment confirmation
- Customer information verification
- Product availability confirmation
- Order verification where required
Processing time may vary depending on product availability, customisation and order requirements.
2. Shipping Address
Customers are responsible for providing accurate delivery information.
Please carefully check:
- Name
- Mobile Number
- House/Shop Number
- Street/Area
- City
- State
- PIN Code
Shree Bherunath Jewellers cannot be held responsible for delays caused by an incorrect or incomplete address provided by the customer.
3. Delivery Timeline
Estimated delivery timelines may vary depending on:
- Delivery location
- Product availability
- Order verification
- Courier/logistics service
- Customised or made-to-order products
- Public holidays
- Weather or other circumstances beyond our control
The applicable estimated delivery information may be communicated during checkout or after order confirmation.
4. Jewellery Packaging
Jewellery orders are packed carefully using suitable protective packaging.
For high-value orders, additional packaging and delivery verification measures may be used.
Customers should retain the packaging and relevant documents until they are satisfied with the order.
5. Delivery Verification
For selected high-value orders, customer verification may be required before dispatch or delivery.
The recipient may be required to provide appropriate order or identity information as requested by the delivery process.
6. Damaged Package
If the package appears visibly damaged, opened or tampered with at the time of delivery, customers should:
- Avoid accepting the package where appropriate.
- Take photographs/videos of the package.
- Contact us as soon as possible.
- Provide the order number and supporting photographs/videos.
Any damage-related claim will be reviewed based on the circumstances and available evidence.
7. Delayed Delivery
Delivery may sometimes be delayed because of:
- Courier issues
- Weather conditions
- Public holidays
- Operational disruptions
- Incorrect address
- Customer unavailability
- Verification requirements
- Other circumstances outside our reasonable control
We will assist customers in coordinating with the delivery partner where applicable.
8. International Shipping
International shipping availability, if offered, may vary by product and destination.
Any applicable shipping charges, taxes, customs duties or import-related charges may be communicated separately.
9. Contact Us
For shipping-related questions:
Shree Bherunath Jewellers
Jaymal Kirana Ke Samne,
Paliwal Dairy Ke Paas, Bus Stand,
Kankroli, District Rajsamand, Rajasthan, India.
Mobile: 8850032920
GSTIN: 08AZRPG1461B1ZK